At Swaras Herbals, we prioritize customer satisfaction and ensure the highest quality in our products. If you are not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns
   We accept returns under the following conditions:
   • The product must be unused, and in its original packaging.
   • Returns must be initiated within 7 days from the date of delivery.


2. Non-Returnable Items
   Due to health and safety reasons, certain products cannot be returned:
   • Used products.
   • Products without original packaging.
   • Products purchased during clearance sales or promotional events.


3. Process to initiate a Return:
   
   • Contact our customer support team at swarasherbalsindia@gmail.com or +91 8171989261, with your order details and reason for return.
   • Once your return request is approved, we will provide instructions on how to ship the product back to us.
   • Please ensure the product is securely packaged to avoid damage during transit.


4. Refund Policy
   Upon receiving the returned product and verifying its condition, we will process your refund. Refunds will be credited to your original payment method within 7 business days. Shipping charges are non-refundable unless the return is due to a defect or error on our part.


5. Exchanges
   We offer exchanges for defective or damaged products. If you receive a defective item, contact us at +91 8171989261 within 3 days of receiving the product.


6. Damaged or Defective Products
   If your product arrives damaged or defective, please provide clear photos of the product and packaging to our customer support team at swarasherbalsindia@gmail.com. We will process a replacement or refund promptly.


7. Contact Us
   For any questions regarding returns, feel free to reach out to us at:
   Email: swarasherbalsindia@gmail.com
   Phone: +91 8171989261